Blue Star Families reports on its 2018 survey:
The National Council on Disability has found exceptional family members (EFM) and their families also face barriers in a variety of domains including health care. In particular, obtaining and maintaining disability-related services requires relentless hard work which can be time-consuming and overwhelming.20 EFM and their families are required to enroll into the Exceptional Family Member Program (EFMP), a program meant to provide a comprehensive and coordinated approach for community support, housing, medical, educational, and personnel services to families with special needs.21 However, EFMP enrolled military family respondents with a child with special needs reported being significantly less likely than their peers to indicate Tricare provided appropriate medical support for their family. These families were also significantly less likely to be satisfied with the support their family received from the DoD/military.